Booking Conditions:

When you book with us you agree and accept these booking conditions on behalf of yourself and your party. Trekking in Nepal involves travelling into the inexperienced remote areas of our country without communication and health facility. So to say the uncertainty is probable. So anyone booking a trip to Nepal must be ready to accept this adventure unpredictably in the wilderness. We expect everyone to read the booking condition very carefully. Travelers are to accept the online booking confirmation as legitimate confirmation of your understanding and acceptance of all the conditions contained herein. After the confirmation you will receive detail trip information from the company. As for the Brochure you can always download a PDF file from Nepal Pyramids web-page titled ‘order our brochure’.

• FITNESS:

Though our trips differ in the degree of difficulty yet sound level of fitness is essential for any trips in Nepal. However, anyone with knee, ankle, heart, lungs or any previous medical history need to pursue medical approval before considering any trips with Nepal Pyramids. Travelers are to update the company in advance on any pre medical history.

• BOOKINGS:

So as to confirm your booking Travelers are to deposit non- refundable $200 per person as a confirmation deposit which is usually done through bank transfer. This deposit will be deducted while paying the remaining trip cost in Kathmandu. You may also pay your remaining cash through credit card, Visa or Master Card. However the bank charges 4% extras over any bank cards payments which are quite high. Consequently, we request you to pay your remaining payment in cash or Travelers Cheques OR whichever feels convenient to you.

• COMPLAINTS:

Nepal being a developing country and most significantly you are in the remote Himalayas. The facility here in terms of infrastructure, accommodation, transportation, communication, medical facility etc may not be as close to what you have been conditioned to at home. So any grievances as per these facilities will not be entertained unless a matter we can do something about it.

• DELAYS AND CANCELLATION:

Nepal Pyramids shall not be held responsible for any departure delays instigated by any state of affairs as these are beyond our control. In cases of cancellation due to weather condition, riots, sickness or any other interventions Nepal Pyramids under your security concern reserves the right to come up with the alternative. The alternative may include of altering the itinerary or diverting the trek destination without any additional charges. You acknowledge that your trips are subjected to transformation without any prior notice under genuine condition.

• ITINERARY CHANGE:

The itinerary provided by the company is simply a guideline ans is subject to change. Your group leader has the right to alter the destinations that best suits the group depending on the group fitness, weather, accessibility etc. However, your leader with reasons would always take a group approval before making any amendment.

• RISKS:

Explorers understand the hazards of being in the remote mountain environment, including accident or illnesses without any medical facilities, political instability and the forces of nature. You agree to shoulder all the risks associated with the journey. The company or its employee shall not be accountable on justification to personal injury, loss or damage of your property, delays, cancellation or death.

• INSURANCE:

While booking trips with Nepal Pyramids it is mandatory that all travelers have an all-inclusive insurance. Insurance covering all the aspects of your adventure including cancellation, accidents, health, emergency evacuation, loss or damage of personal belongings. Insurance bought in Kathmandu may not be valid due to its unpredictability. All costs for emergency evacuation must be paid in cash in Nepal prior to the agreement of payment by your insurance company on your behalf.

• REFUNDS:

Once your trip is taken off and under any circumstances whatsoever if you voluntarily or involuntarily tend to leave the trip, no refund shall be made by the company in regards to whichever unused services provided. All refunds are strictly prohibited under the will of Nepal Pyramids.

• NEPAL PYRAMIDS PRIVILEGES:

Nepal Pyramids reserve the right to reject further continuation of a trip for any traveler causing embarrassment or annoyance to other travelers hindering the serenity of the trip. The Company will not be liable for the medical expenses incurred while on trip. Travelers’ are to have valid passports and valid visas that may require obtaining the permits on the selected tour. Nepal Pyramids shall not be held responsible for failure to obtain these permits in lack of possession of valid documents. Nepal Pyramids has the right to terminate anyone of their involvement in the trip considering their health issues that would adversely affect the trip.

WITHDRAWAL:

Travelers are to notify the company instantly in cases of withdrawal from the already booked trip. In any such related scenario Nepal Pyramids reserves the right to compensate the cancellation charges for hotels or flights from your advance deposit.

• DOMESTIC FLIGHTS:

In cases of flight cancellation especially in Kathmandu, Nepal pyramids would provide hotel accommodation on bed and breakfast basis. While with the cancellation in the remote mountain airports the company affords accommodation and full board meals till your valid booking dates. If your holiday exceeds the valid booking date then travelers are responsible for all the extra expenses. That may comprise accommodation, food or chartered helicopter. Change in the Trekking destination may apply as per the non-feasibility of schedule due to elongate cancellation.

• LEADERS RIGHTS:

With Nepal Pyramids you agree to accept the authority of your Group Leader in regards to health precautions, group harmony, teamwork, change in the itinerary etc. However, he is the only responsible person who would always give his best to make your trip.

• EQUIPMENT’S:

Travelers are to agree to compensate for any damage of the company’s provided equipment’s.
Travelers are to make sure and comprehend about the nature of trekking or travelling to Nepal or being in the high altitude environments. We will at all times give our best to make sure that you have a wonderful trip.

We wish you all the best.

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